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Privacy Policy

Last updated: October 2026 · UK GDPR and Irish Data Protection Act compliant

Who we are

PAI (Plant Advanced Intelligence) operates plantai.uk and provides commercial ledger software to plant hire, quarrying, demolition and earthworks businesses. We are the data controller for the information described below. Contact: paibusiness@outlook.com

What we collect

DataWhyBasis
Name, email, company, phoneCreate and run your accountContract
VAT number (optional)Appears on invoices you generateContract
Password (hashed)Secure sign inContract
Your business records — machines, costs, staff, jobs, invoicesProvide the service you pay forContract
AI assistant messagesAnswer your questions and record what you tell itContract
Payment detailsHandled entirely by PayPal — we never see your cardContract

Where your data is stored

Your account and records are stored in Supabase, hosted in the European Union (Ireland region). The website and server functions run on Netlify. Both providers are bound by data processing agreements.

Who we share it with

We do not sell your data. We do not share it for advertising.

How long we keep it

While your account is active, and for 90 days after cancellation so you can reactivate. After that your records are permanently deleted. Billing records are kept for six years as required by tax law.

Your rights

Under UK GDPR and Irish data protection law you have the right to:

Email paibusiness@outlook.com to exercise any of these. We respond within 30 days.

Cookies

We use essential cookies and browser storage only — to keep you signed in and to hold your records locally so the platform works offline. We do not use advertising or tracking cookies.

Security

Passwords are hashed and never stored in plain text. All traffic is encrypted over HTTPS. Database access is controlled by row-level security so one account can never read another's data. API keys are held server-side and never exposed to the browser.

Changes

If we change this policy we will update the date above and notify account holders by email where the change is significant.